Honoring the Unsung Heroes: Oakland 911 Dispatch Team

Honoring the Unsung Heroes: Oakland 911 Dispatch Team

Honoring the Unsung Heroes: Oakland 911 Dispatch TeamDB Bedford

This week I had the privilege of standing in front of the City of Oakland 911 Dispatch team and delivering Civility Intelligence training. I walked in knowing their job was intense. I walked out with even deeper respect for what they carry every single shift.

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When Work Incivility Follows You Home

When Work Incivility Follows You Home

When Work Incivility Follows You HomeDB Bedford

According to recent SHRM research, 58% of people experience acts of incivility in the workplace.

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The Most Expensive 37 Minutes

The Most Expensive 37 Minutes

The Most Expensive 37 MinutesDB Bedford

The Most Expensive 37 Minutes in the Workday Has Nothing to Do with Meetings or Workloads.

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Moving the Middle

Moving the Middle

Moving the MiddleDB Bedford

“Be the type of person everyone wants to work with.” - Chief Christel Tullock, SF Adult Probation

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